 | IT and complex adaptive systems
The four elements of managing complex adaptive systems, filling in
the complex adaptive table |
| IT thinking skills
Thinking in IT workshops |
| The business "Bill of Rights"
The concept, developing the bill of rights, the bill of
responsibilities |
| The new roles of IT
ARP: Accuracy of Role Perception – a new take on what IT should be
doing |
| Architecture
The role of architects, the 30-second message, position papers |
| Standards
Why have standards?, a new standards paradigm |
| New technology adoption processes
Technology adoption model |
| Solutions delivery
Outcomes thinking, ABR and formative evaluation |
| IT Production
The CIP factory, Service level agreements |
| IT people
Empowering IT people, the IT four leafed clover, the hourglass
organisation, remuneration methods, self-managed teams and IT
workflow, |
| IT strategy
Scenarios and the strategy process, strategy and complex adaptive
systems |
