 | Why change?
Challenge participants to put forward their reasons for why they
need to change |
 | Reframing
An exercise in looking at some familiar ICT ideas from an unfamiliar
perspective |
 | The business "Bill of Rights"
What does the average business expect from their IT function? |
 | Complex adaptive systems in IT departments
There is no way that IT can meet the increasing demands of business
if it continues with the old way of doing things. There is another
way. |
 | Relationships in IT
The other key to doing things differently lies in relationships –
usually difficult territory for IT people. We will use a few
relationship tools for actual relationship issues in your area. |
 | The world according to ‘ARP’
What is the role of IT today? Most IT people’s view differs from
the business view. We present an IT role roadmap |
 | Filling in the complex adaptive table
Take the four key elements of complex adaptive systems and map your
IT functions against them |
 | Actions
A list of actions to take to the next level |